Customer Assistance
CaliforniaCivilCodeSection1793.22(b)presumesthatthemanufacturer
hashadareasonablenumberofattemptstoconformthevehicletoits
applicableexpresswarrantiesif,withinthefirst18monthsofownership
ofanewvehicleorthefirst29000km(18000miles),whicheveroccurs
first:
1.
Twoormorerepairattemptsaremadeonthesamenonconformity
likelytocausedeathorseriousbodilyinjuryOR
2.
Fourormorerepairattemptsaremadeonthesamenonconformity
(adefectorconditionthatsubstantiallyimpairstheuse,valueor
safetyofthevehicle)OR
3.
Thevehicleisoutofserviceforrepairofnonconformitiesforatotal
ofmorethan30calendardays(notnecessarilyallatonetime)
Inthecaseof1or2above,theconsumermustalsonotifythe
manufactureroftheneedfortherepairofthenonconformityatthe
followingaddress:
MazdaNorthAmericanOperations
7755,
IrvineCenterDrive
Irvine,CA92618–2922
REPORTING SAFETY DEFECTS (U.S. ONLY)
Ifyoubelievethatyourvehiclehasadefectthatcouldcauseacrash,or
couldcauseinjuryordeath,youshouldimmediatelyinformtheNational
HighwayTrafficSafetyAdministration(NHTSA)inadditiontonotifying
MazdaCorporation.
IfNHTSAreceivessimilarcomplaints,itmayopenaninvestigation,and
ifitfindsthatasafetydefectexistsinagroupofvehicles,itmayordera
recallandremedycampaign.However,NHTSAcannotbecomeinvolved
inindividualproblemsbetweenyou,yourdealerorMazdaCorporation.
TocontactNHTSA,youmayeithercalltheAutoSafetyHotlinetoll-free
at1–800–424–9393(202–366–0123intheWashingtonD.C.area)orwrite
to:
NHTSA
U.S.DepartmentofTransportation
400
SeventhStreet
WashingtonD.C.20590
Youcanalsoobtainotherinformationaboutmotorvehiclesafetyfrom
theHotline.
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Product Specification
Categories | Mazda Manuals, Mazda Tribute Manuals |
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Model Year | 2004 |
Download File |
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Document File Type | |
Copyright | Attribution Non-commercial |