Controls in detail
Useful features
Information button ¡
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
mobile phone network is not available). The mes-
sage:
̈
Press and hold Information button
ț
“Call Failed” appears in the multifunction
display for approximately 10 seconds
¡
(for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
ț
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (୴ page 86).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (୴ page 137).
“Connecting Call” appears in the multi-
function display
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
!
If the indicator lamps do not start flashing
ț
“Information Call Activated” ap-
after you press one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
pears in the COMAND display
and the audio system is muted.
i The indicator lamp on the Information
button ¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button •).
When the connection is established, the
message:
ț
“Call Connected” appears in the multi-
1-888-923-8367
(in Canada) as soon as possi-
function display
ble.
See system self-check (୴ page 523) if the indi-
ț
“Information Call Activated” appears in cator lamp does not come on in red or stays on
the COMAND display
longer than approximately 10 seconds.
If the indicator lamp in the Information
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
button ¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
527
| Categories | Mercedes-Benz CL-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz CL550, Mercedes-Benz CL600, Mercedes-Benz CL63 AMG, Mercedes-Benz W216 |
| Model Year | 2008 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(3 votes, average: 5 out of 5)
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