256
IF YOU NEED CONSUMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
to make these arrangements when you call for an ap-
pointment.
Prepare For The Appointment
IF YOU NEED ASSISTANCE
Ifyou’rehavingwarrantyworkdone,besuretohavethe
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
currentproblem.
Themanufactureranditsdealersarevitallyinterestedin
your satisfaction. We want you to be happy with our
productsandservices.
Yoursellingdealerisbestequippedandmostanxiousto
provide prompt resolution for any warranty issue or
relatedmatterthatyoumayexperience.Themanufactur-
er’s dealers have the facilities, factory-trained techni-
cians, special tools, and the latest information to assure
your vehicle is fixed correctly and in a timely manner.
The manufacturer has empowered its dealers to make
warranty and repair decisions that ensure you are not
inconvenienced. There is no need for you to wait for a
decisionfromthemanufacturer.Ifaspecialcircumstance
occursthatrequiresinformationfromthemanufacturer,
wehaveaskedthedealer’sservicemanagementtomake
thecontactonyourbehalf.
Prepare A List
Make a written list of your vehicle’s problems or the
specificworkyouwantdone.Ifyou’vehadanaccident,
orworkdonethatisnotonyourmaintenancelog,letthe
serviceadvisorknow.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehiclebytheendoftheday,discussthesituationwith
theserviceadvisorandlisttheitemsinorderofpriority.
At many dealers you may obtain a rental vehicle at a
minimaldailycharge.Ifyouneedarental,itisadvisable
| Categories | Chrysler 300 Manuals, Chrysler Manuals |
|---|---|
| Model Year | 2004 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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