Controls in detail
Useful features
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
i The indicator lamp in the Information
remains illuminated in red for
approximately 10 seconds during the system
! If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
button
¡
self-check after switching on the ignition (togeth- has detected a malfunction or the service is not
er with the SOS button and the Roadside
Assistance button •).
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
See system self-check (୴ page 295) if the indi-
cator lamp does not come on in red or stays on
i While the call is connected, you can change longer than approximately 10 seconds.
to the navigation menu by pressing the NAV
button on the COMAND system.
If the indicator lamp in the Information
button ¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sageCall Failed appears in the multifunction
display.
Call priority
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
i The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
300
| Categories | Mercedes-Benz M-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz ML320 CDI, Mercedes-Benz ML350, Mercedes-Benz ML550, Mercedes-Benz ML63 AMG, Mercedes-Benz W164 |
| Model Year | 2008 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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