Controls in detail
Useful features
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
Stolen Vehicle Recovery services
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
In the event your vehicle was stolen:
1
-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
in the USA or Customer
̈
Report the incident to the police.
The police will issue a numbered
incident report.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
(1-800-367-6372)
Service at 1-800-387-0100 in Canada.
̈
Pass this number on to the
Remote door unlock
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
i The remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
The SOS button will flash and the message
Connecting Call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
̈
̈
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
If you have any questions, please call the
Response Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Canada).
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
i When the anti-theft alarm stays on for more
than 30 seconds, a call is initiated automatically
to the Response Center. See anti-theft alarm
system (୴ page 106).
The message Connecting Call ap-
pears in the multifunction display.
301
| Categories | Mercedes-Benz M-Class Manuals, Mercedes-Benz Manuals |
|---|---|
| Tags | Mercedes-Benz ML320 CDI, Mercedes-Benz ML350, Mercedes-Benz ML550, Mercedes-Benz ML63 AMG, Mercedes-Benz W164 |
| Model Year | 2008 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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