2007 Mazda MX 5 Miata Owners Manual

MX-5_8V80-EA-06F_Edition1Page350

Monday,June12200612:59AM

Blackplate(350,1)

CustomerInformationandReportingSafetyDefects

CustomerAssistance

CustomerAssistance(Canada)

qSatisfactionReviewProcess

YourcompleteandpermanentsatisfactionisofprimaryconcerntoMazda.AllAuthorized

MazdaDealershaveboththeknowledgeandtoolstokeepyourMazdaintopcondition.In

ourexperience,anyquestions,problems,orcomplaintsregardingtheoperationofyour

Mazdaoranyothergeneralservicetransactionsaremosteffectivelyresolvedbyyour

dealer.Ifthecauseofyourdissatisfactioncannotadequatelybeaddressedbynormal

dealershipprocedures,werecommendthatyoutakethefollowingsteps:

qSTEP1:ContacttheMazdaDealer

Discussthematterwithamemberofdealershipmanagement.IftheServiceManagerhas

alreadyreviewedyourconcerns,contacttheownerofthedealershiporitsGeneral

Manager.

qSTEP2:ContacttheMazdaRegionalOffice

Ifyoufeelthatyoustillrequireassistance,askthedealerServiceManagertoarrangefor

youtomeetthelocalMazdaServiceRepresentative.Ifmoreexpedient,contactMazda

CanadaInc.RegionalOfficenearestyouforsucharrangements.RegionalOfficeaddress

andphonenumbersareshown(page9-6).

qSTEP3:ContacttheMazdaCustomerRelationsDepartment

Ifstillnotsubstantiallysatisfied,contacttheCustomerRelationsDepartment,Mazda

CanadaInc.,55VogellRoad,RichmondHill,Ontario,L4B3K5CanadaTEL:1(800)

263-4680.

ProvidetheDepartmentwiththefollowinginformation:

Yourname,addressandtelephonenumber

Yearandmodelofvehicle

VehicleIdentificationNumber(VIN).Refertothe“VehicleIdentificationLabels”page

ofsection10ofthismanualforthelocationoftheVIN.

Purchasedate

Presentodometerreading

Yourdealer'snameandlocation

Thenatureofyourproblemand/orcauseofdissatisfaction

TheDepartment,incooperationwiththelocalMazdaServiceRepresentative,willreview

thecasetodetermineifeverythingpossiblehasbeendonetoensureyoursatisfaction.

9-4

FormNo.8V80-EA-06F

Product Specification

Categories	Mazda Manuals, Mazda MX-5 Miata Manuals
Model Year	2007
Download File	Please Enter the Security Characters Shown Below. Letters are Case Sensitive. Your download link will appear upon completing this step. - 407 pages
Document File Type	PDF
Copyright	Attribution Non-commercial

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2007 Mazda MX 5 Miata Owners Manual SKU UPC Model

larry on Jun 09, 2015. 10

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