2007 Mazda MX 5 Miata Owners Manual

MX-5_8V80-EA-06F_Edition1Page351

Monday,June12200612:59AM

Blackplate(351,1)

CustomerInformationandReportingSafetyDefects

CustomerAssistance

Pleaserecognizethattheresolutionofserviceproblemsinmostcasesrequirestheuseof

yourMazdadealer'sservicefacilities,personnelandequipment.Weurgeyoutofollowthe

abovethreestepsinsequenceformosteffectiveresults.

qMediation/ArbitrationProgram

OccasionallyacustomerconcerncannotberesolvedthroughMazda'sCustomer

SatisfactionProgram.Ifafterexhaustingtheproceduresinthismanualyourconcernisstill

notresolved,youhaveanotheroption.

MazdaCanadaInc.participatesinanarbitrationprogramadministeredbythe

CanadianMotorVehicleArbitrationPlan(CAMVAP).CAMVAPwilladviseyouabout

howyourconcernmaybereviewedandresolvedbyanindependentthirdpartythrough

bindingarbitration.

YourcompletesatisfactionisthegoalofMazdaCanadaInc.andourdealers.

Mazda'sparticipationinCAMVAPmakesavaluablecontributiontoourachievingthat

goal.ThereisnochargeforusingCAMVAP.CAMVAPresultsarefast,fairandfinalasthe

awardisbindingonbothyouandMazdaCanadaInc.

qCanadianMotorVehicleArbitrationPlan(CAMVAP)

Ifaspecificitemofconcernarises,whereasolutioncannotbereachedbetweenanowner,

Mazda,and/oroneofit'sdealers(thatallpartiescannotagreeupon),theownermaywish

tousetheservicesofferedbytheCanadianMotorVehicleArbitrationPlan(CAMVAP).

CAMVAPusestheservicesofProvincialAdministratorstoassistconsumersinscheduling

andpreparingfortheirarbitrationhearings.However,beforeyoucanproceedwith

CAMVAPyoumustfollowyourMazdadisputeresolutionprocessasoutlinedpreviously.

9-5

FormNo.8V80-EA-06F

Product Specification

Categories	Mazda Manuals, Mazda MX-5 Miata Manuals
Model Year	2007
Download File	Please Enter the Security Characters Shown Below. Letters are Case Sensitive. Your download link will appear upon completing this step. - 407 pages
Document File Type	PDF
Copyright	Attribution Non-commercial

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2007 Mazda MX 5 Miata Owners Manual SKU UPC Model

larry on Jun 09, 2015. 10

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