Roadside emergencies
GETTING ROADSIDE ASSISTANCE
Tofullyassistyoushouldyouhaveavehicleconcern,Fordoffersa
complimentaryroadsideassistanceprogram.Thisprogramisseparate
fromtheNewVehicleLimitedWarranty.Theserviceisavailable:
•
•
24–hours,sevendaysaweek
fortheBasicwarrantyperiod(Canada)orNewVehicleLimited
Warrantyperiod(U.S.)ofthreeyearsor60,000km(36,000miles),
whichevercomesfirstonFordandMercuryvehicles,andfouryearsor
80,000
km(50,000miles)onLincolnvehicles
Roadsideassistancewillcover:
•
•
•
•
•
changingaflattire
jump-starts
lock-outassistance
fueldelivery
towingofyourdisabledvehicletothenearestForddealership,oryour
sellingdealerifwithin25kms(15.5miles)ofthenearestFord
Dealership(onetowperdisablement).Evennon-warrantyrelated
tows,likeaccidentsorgettingstuckinthemudorsnow,arecovered
(someexclusionsapply,suchasimpoundtowingorrepossession).
Using roadside assistance
Completetheroadsideassistanceidentificationcardandplaceitinyour
walletforquickreference.IntheUnitedStates,thiscardisfoundinthe
OwnerGuideportfoliointheglovecompartmentinFordvehiclesandis
mailedtoyouifyouownaMercuryorLincoln.InCanada,itisfoundin
theRoadsideAssistancebookintheglovecompartment.
ToreceiveroadsideassistanceintheUnitedStatesforFordorMercury
vehicles,call1-800-241-3673orifyouownaLincolnvehicle,call
1–800–521–4140.
InCanadacall1–800–665–2006.
Shouldyouneedtoarrangeroadsideassistanceforyourself,Fordwill
reimburseareasonableamount.Toobtaininformationabout
reimbursement,call1-800-241-3673intheUnitedStatesforFordor
Mercuryvehicles;orifyouownaLincolnvehicle,call1–800–521–4140.
Call1–800–665–2006inCanada.
185
| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Model Year | 2001 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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