Customer assistance
YoumayalsocontacttheNorthAmericanCustomerRelationshipCenter
at1-800-392-3673(Ford),TDDforthehearingimpaired:1-800-232-5952
orbywritingtotheCenteratthefollowingaddress:
FordMotorCompany
CustomerRelationshipCenter
16800
ExecutivePlazaDrive
P.O.Box6248
Dearborn,Michigan48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
InthosecaseswhereyoucontinuetofeelthattheeffortsbyFordand
thedealertoresolveafactory-relatedvehicleserviceconcernhavebeen
unsatisfactory,FordofCanadaparticipatesinanimpartialthirdparty
mediation/arbitrationprogramadministeredbytheCanadianMotor
VehicleArbitrationPlan(CAMVAP).
TheCAMVAPprogramisastraight-forwardandrelativelyspeedy
alternativetoresolveadisagreementwhenallothereffortstoproducea
settlementhavefailed.Thisprocedureiswithoutcosttoyouandis
designedtoeliminatetheneedforlengthyandexpensivelegal
proceedings.
IntheCAMVAPprogram,impartialthird-partyarbitratorsconduct
hearingsatmutuallyconvenienttimesandplacesinaninformal
environment.Theseimpartialarbitratorsreviewthepositionsofthe
parties,makedecisionsand,whenappropriate,renderawardstoresolve
disputes.CAMVAPdecisionsarefast,fair,andfinal;thearbitrator’s
awardisbindingbothtoyouandFordofCanada.
CAMVAPservicesareavailableinallterritoriesandprovinces,except
Quebec.Formoreinformation,withoutchargeorobligation,callyour
CAMVAPProvincialAdministratordirectlyat1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Beforeexportingyourvehicletoaforeigncountry,contactthe
appropriateforeignembassyorconsulate.Theseofficialscaninformyou
oflocalvehicleregistrationregulationsandwheretofindunleadedfuel.
Ifyoucannotfindunleadedfuelorcanonlygetfuelwithananti-knock
indexlowerthanisrecommendedforyourvehicle,contactadistrictor
ownerrelations/customerrelationshipoffice.
269
Categories | Ford Explorer Manuals, Ford Manuals |
---|---|
Model Year | 2001 |
Download File |
|
Document File Type | |
Copyright | Attribution Non-commercial |
(3 votes, average: 4.33 out of 5) Automotive readers have rated 2001 Ford Explorer Owners Manual 4.3 out of 5.0 based on 3 product reviews.
It was easy to acquire.
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