2011 Ford Escape Owners Manual

Roadside Emergencies
ROADSIDE ASSISTANCE
Getting roadside assistance
Tofullyassistyoushouldyouhaveavehicleconcern,FordMotor
Companyoffersacomplimentaryroadsideassistanceprogram.This
programisseparatefromtheNewVehicleLimitedWarranty.Theservice
isavailable:
24-hours,sevendaysaweek
forthecoverageperiodlistedontheRoadsideAssistanceCard
includedinyourOwnerGuideportfolio.
Roadsideassistancewillcover:
aflattirechangewithagoodspare(exceptvehiclesthathavebeen
suppliedwithatireinflationkit)
batteryjumpstart
lock-outassistance(keyreplacementcostisthecustomer’s
responsibility)
fueldelivery–IndependentServiceContractors,ifnotprohibitedby
state,localormunicipallawshalldeliverupto2.0gallons(7.5L)of
gasolineor5.0gallons(18.9L)ofdieselfueltoadisabledvehicle.Fuel
deliveryserviceislimitedtotwono-chargeoccurrenceswithina
12-month
period.
winchout–availablewithin100feet(30.5meters)ofapavedor
countymaintainedroad,norecoveries.
towing–FordandLincolneligiblevehicletowedtoanauthorized
dealerwithin35miles(56km)ofthedisablementlocationortothe
nearestauthorizeddealer.Ifamemberrequeststobetowedtoan
authorizeddealermorethan35miles(56km)fromthedisablement
location,themembershallberesponsibleforanymileagecostsin
excessof35miles(56km).
Trailersshallbecoveredupto$200ifthedisabledeligiblevehicle
requiresserviceatthenearestauthorizeddealer.Ifthetrailerisdisabled,
butthetowingvehicleisoperational,thetrailerdoesnotqualifyforany
roadsideservices.
CanadiancustomersrefertoyourWarrantyGuideorvisitour
websiteatwww.ford.caforinformationon:
244
2011
Escape(204)
OwnersGuide,2ndPrinting
USA(fus)
Product Specification
CategoriesFord Escape Manuals, Ford Manuals
Model Year2011
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