Customer Assistance
YoucangetmoreinformationbycallingBBBAUTOLINEat
1-800-955-5100,
orwritingto:
BBBAUTOLINE
4200
WilsonBoulevard,Suite800
Arlington,Virginia22203–1833
BBBAUTOLINEapplicationscanalsoberequestedbycallingtheFord
MotorCompanyCustomerRelationshipCenterat1-800-392-3673.
Note:FordMotorCompanyreservestherighttochangeeligibility
limitations,modifyprocedures,ortodiscontinuethisprocessatanytime
withoutnoticeandwithoutobligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
ForvehiclesdeliveredtoauthorizedCanadiandealers.Inthosecases
whereyoucontinuetofeelthattheeffortsbyFordofCanadaandthe
authorizeddealertoresolveafactory-relatedvehicleserviceconcern
havebeenunsatisfactory,FordofCanadaparticipatesinanimpartial
thirdpartymediation/arbitrationprogramadministeredbytheCanadian
MotorVehicleArbitrationPlan(CAMVAP).
TheCAMVAPprogramisastraightforwardandrelativelyspeedy
alternativetoresolveadisagreementwhenallothereffortstoproducea
settlementhavefailed.Thisprocedureiswithoutcosttoyouandis
designedtoeliminatetheneedforlengthyandexpensivelegal
proceedings.
IntheCAMVAPprogram,impartialthird-partyarbitratorsconduct
hearingsatmutuallyconvenienttimesandplacesinaninformal
environment.Theseimpartialarbitratorsreviewthepositionsofthe
parties,makedecisionsand,whenappropriate,renderawardstoresolve
disputes.CAMVAPdecisionsarefast,fair,andfinalasthearbitrator’s
awardisbindingonbothyouandFordofCanada.
CAMVAPservicesareavailableinallCanadianterritoriesandprovinces.
Formoreinformation,withoutchargeorobligation,callyourCAMVAP
ProvincialAdministratordirectlyat1-800-207-0685orvisit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Beforeexportingyourvehicletoaforeigncountry,contactthe
appropriateforeignembassyorconsulate.Theseofficialscaninformyou
oflocalvehicleregistrationregulationsandwheretofindunleadedfuel.
Ifyoucannotfindunleadedfuelorcanonlygetfuelwithananti-knock
indexlowerthanisrecommendedforyourvehicle,contactaregional
officeorownerrelations/customerrelationshipoffice.
274
2011
Escape(204)
OwnersGuide,2ndPrinting
USA(fus)
| Categories | Ford Escape Manuals, Ford Manuals |
|---|---|
| Model Year | 2011 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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