2009 Mazda 6 Owners Manual

CustomerInformationandReportingSafetyDefects
CustomerAssistance
2.
3.
Yearandmodelofvehicle
VehicleIdentificationNumber(17digits,notedonyourregistrationortitleorlocatedon
theupperdriver'ssidecornerofthedash)
4.
5.
6.
Purchasedateandcurrentmileage
Yourdealer'snameandlocation
Yourquestion(s)
IfyouliveoutsidetheU.S.A.,pleasecontactyournearestMazdaDistributor.
qSTEP3:ContactBetterBusinessBureau(BBB)
MazdaNorthAmericanOperationsrealizesthatmutualagreementonsomeissuesmaynot
bepossible.Asafinalsteptoensurethatyourconcernsarebeingfairlyconsidered,Mazda
NorthAmericanOperationshasagreedtoparticipateinadisputesettlementprogram
administeredbytheBetterBusinessBureau(BBB)system,atnocosttoyoutheconsumer.
BBBAUTOLINEworkswithconsumersandthemanufacturerinanattempttoreacha
mutuallyacceptableresolutionofanywarrantyrelatedconcerns.IftheBBBisnotableto
facilitateasettlementtheywillprovideaninformalhearingbeforeanarbitrator.
YouarerequiredtoresorttoBBBAUTOLINEbeforeexercisingrightsorseeking
remediesundertheFederalMagnuson-MossWarrantyAct,15U.S.C.§2301etseq.Tothe
extentpermittedbytheapplicablestate“LemonLaw”,youarealsorequiredtoresortto
BBBAUTOLINEbeforeexercisinganyrightsorseekingremediesunderthe“Lemon
Law”.IfyouchoosetoseekremediesthatarenotcreatedbytheMagnuson-MossWarranty
Actortheapplicablestate“LemonLaw”,youarenotrequiredtofirstuseBBBAUTO
LINE.
Thewholeprocessnormallytakes40daysorless.Thearbitrationdecisionisnotbinding
onyouorMazdaelseyouacceptthedecision.FormoreinformationaboutBBBAUTO
LINE,includingcurrenteligibilitystandards,pleasecall1-800-955-5100orvisittheBBB
websiteatwww.lemonlaw.bbb.org.
BeingtrulycommittedtocustomersatisfactionismorethanaphrasewithMazda.Wehope
tosatisfyeverycustomerdirectly,butifthereiseveraquestionaboutourdecision,Mazda
believesinprovidingafast,fairandfreemethodsuchastheBBBAUTOLINEtoensure
Mazdadeliversonourcommitmenttodotherightthingforourcustomers!
9-3
Product Specification
CategoriesMazda 6 Manuals
Model Year2009
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- 464 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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