2009 Mazda 6 Owners Manual

CustomerInformationandReportingSafetyDefects
CustomerAssistance
7.
CaliforniaCivilCodeSection1793.2(d)requiresthat,ifMazdaoritsrepresentativeis
unabletorepairanewmotorvehicletoconformtothevehicle'sapplicableexpress
warrantyafterareasonablenumberofattempts,Mazdamayberequiredtoreplaceor
repurchasethevehicle.CaliforniaCivilCodeSection1793.22(b)createsapresumption
thatMazdahashadareasonablenumberofattemptstoconformthevehicletoits
applicableexpresswarrantiesif,within18monthsfromdeliverytothebuyeror18,000
milesonthevehicle'sodometer,whicheveroccursfirst,oneormoreofthefollowing
occurs:
Thesamenonconformity[afailuretoconformtothewrittenwarrantythat
l
substantiallyimpairstheuse,valueorsafetyofthevehicle]resultsinaconditionthat
islikelytocausedeathorseriousbodilyinjuryifthevehicleisdrivenANDthe
nonconformityhasbeensubjecttorepairtwoormoretimesbyMazdaoritsagents
ANDthebuyerorlesseehasdirectlynotifiedMazdaoftheneedfortherepairofthe
nonconformity;OR
Thesamenonconformityhasbeensubjecttorepair4ormoretimesbyMazdaorits
l
agentsANDthebuyerhasnotifiedMazdaoftheneedfortherepairofthe
nonconformity;OR
ThevehicleisoutofservicebyreasonofrepairofnonconformitiesbyMazdaorits
l
agentsforacumulativetotalofmorethan30calendardaysafterdeliveryofthe
vehicletothebuyer.
NOTICETOMazdaASREQUIREDABOVESHALLBESENTTOTHE
FOLLOWINGADDRESS:
MazdaNorthAmericanOperations
7755
IrvineCenterDrive
Irvine,CA92618
ATTN:CustomerMediation
8.
9.
ThefollowingremediesmaybesoughtinBBBAUTOLINE:repairs,reimbursement
formoneypaidtorepairavehicleorotherexpensesincurredasresultofavehicle
nonconformity,repurchaseorreplacementofyourvehicle,andcompensationfor
damagesandremediesavailableunderMazda'swrittenwarrantyorapplicablelaw.
ThefollowingremediesmaynotbesoughtinBBBAUTOLINE:punitiveormultiple
damages,attorneys'fees,orconsequentialdamagesotherthanasprovidedinCalifornia
CivilCodeSection1794(a)and(b).
10.
11.
12.
YoumayrejectthedecisionissuedbyaBBBAUTOLINEarbitrator.Ifyourejectthe
decision,youwillbefreetopursuefurtherlegalaction.Thearbitrator'sdecisionand
anyfindingswillbeadmissibleinacourtaction.
Ifyouacceptthearbitrator'sdecision,Mazdawillbeboundbythedecision,andwill
complywiththedecisionwithinareasonabletimenottoexceed30daysafterwe
receivenoticeofyouracceptanceofthedecision.
PleasecallBBBAUTOLINEat1-800-955-5100forfurtherdetailsabouttheprogram.
9-5
Product Specification
CategoriesMazda 6 Manuals
Model Year2009
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