Customer Assistance
GETTING THE SERVICES YOU NEED
At home
YoumusttakeyourFordvehicletoanauthorizedForddealerfor
warrantyrepairs.WhileanyForddealershiphandlingyourvehicleline
willprovidewarrantyservice,werecommendyoureturntoyourselling
dealerwhowantstoensureyourcontinuedsatisfaction.Pleasenotethat
certainwarrantyrepairsrequirespecialtrainingand/orequipment,sonot
alldealersareauthorizedtoperformallwarrantyrepairs.Thismeans
that,dependingonthewarrantyrepairneeded,youmayhavetotake
yourvehicletoanotherdealer.Areasonabletimemustbeallowedto
performarepairaftertakingyourvehicletothedealership.Repairswill
bemadeusingFordorMotorcraftparts,orremanufacturedorother
partsthatareauthorizedbyFord.
Ifyouhavequestionsorconcerns,orareunsatisfiedwiththeserviceyou
arereceiving,followthesesteps:
1.
ContactyourSalesRepresentativeorServiceAdvisoratyour
selling/servicingdealership.
2.
Ifyourinquiryorconcernremainsunresolved,contacttheSales
Manager,ServiceManagerorCustomerRelationsManager.
3.
policiesorprocedures,pleasecontacttheFordCustomerRelationship
Centerat1-800-392-3673(FORD).
IfyourequireassistanceorclarificationonFordMotorCompany
Away from home
IfyouownaFordorMercuryvehicleandareawayfromhomewhen
yourvehicleneedsservice,orifyouneedmorehelpthanthedealership
couldprovide,afterfollowingthestepsdescribedabove,contactthe
FordCustomerRelationshipCentertofindanauthorizeddealershipto
helpyou.
IntheUnitedStates:
FordMotorCompany
CustomerRelationshipCenter
P.O.Box6248
Dearborn,MI48121
1-800-392-3673
(FORD)
(TDDforthehearingimpaired:1-800-232-5952)
www.customersaskford.com
246
2005
Explorer(exp)
OwnersGuide(post-2002-fmt)
USA(fus)
| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Model Year | 2005 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
(2 votes, average: 4.5 out of 5)
Automotive readers have rated 2005 Ford Explorer Owners Manual 4.5 out of 5.0 based on 2 product reviews. Good