IF YOU NEED CONSUMER ASSISTANCE
383
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
theserviceadvisorandlisttheitemsinorderofpriority.
At many authorized dealers, you may obtain a rental
vehicleataminimaldailycharge.Ifyouneedarental,it
is advisable to make these arrangements when you call
foranappointment.
Prepare For The Appointment
Ifyou’rehavingwarrantyworkdone,besuretohavethe
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
currentproblem.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interestedinyoursatisfaction.Wewantyoutobehappy
withourproductsandservices.
Warrantyservicemustbedonebyanauthorizeddealer.
Westronglyrecommendthatyoutakethevehicletoan
authorizeddealer.Theyknowyouandthevehiclebest,
and are most concerned that you get prompt and high
quality service. The manufacturer’s authorized dealers
have the facilities, factory-trained technicians, special
tools,andthelatestinformationtoensurethevehicleis
fixedcorrectlyandinatimelymanner.
Prepare A List
Make a written list of your vehicle’s problems or the
specificworkyouwantdone.Ifyou’vehadanaccident
orworkdonethatisnotonyourmaintenancelog,letthe
serviceadvisorknow.
9
Be Reasonable With Requests
If you list a number of items and you must have your
vehiclebytheendoftheday,discussthesituationwith
| Categories | Chrysler Manuals, Chrysler PT Cruiser Manuals |
|---|---|
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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