Customer Assistance
•
salesdisputesbetweencustomeranddealer
exceptthoseassociatedwithwarrantyrepairsor
concernswiththevehicle’sperformanceas
designed
•
•
arequestforreimbursementofconsequential
expensesunlessaserviceorproductconcernis
beingreviewed
itemsnotcoveredbytheNewVehicleLimited
Warranty(includingmaintenanceandwearitems)
•
•
•
allegedpersonalinjury/propertydamageclaims
casescurrentlyinlitigation
vehiclesnotusedprimarilyforfamily,personalor
householdpurposes(exceptinstateswherethe
DisputeSettlementBoardisrequiredtoreview
commercialvehicles)
•
vehicleswithnon-U.S.warranties
ConcernsareineligibleforreviewiftheNewVehicle
LimitedWarrantyhasexpiredatreceiptofyour
applicationand,incertainstateseligibilityis
dependentuponthecustomer’spossessionofthe
vehicle.
Eligibilitymaydifferaccordingtostatelaw.For
example,seetheuniquebrochuresforCalifornia,
WestVirginia,GeorgiaandWisconsin
purchasers/lessees.
Board membership
TheBoardconsistsof:
•
•
Threeconsumerrepresentatives
AFordorLincolnMercurydealership
representative
ConsumercandidatesforBoardmembershipare
recruitedandtrainedbyanindependentconsulting
firm.ThedealershipBoardmemberischosenfrom
FordandLincolnMercurydealershipmanagement,
recognizedfortheirbusinessleadershipqualities.
139
2003
Mustang(mus)
OwnersGuide(post-2002-fmt)
USAEnglish(fus)
| Categories | Ford Manuals, Ford Mustang Manuals |
|---|---|
| Tags | Ford Mustang 3.8, Ford Mustang 4.6 |
| Model Year | 2003 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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