Customer Assistance
WhattheBoardneeds
Tohaveyourcasereviewedyoumustcompletethe
applicationintheDSBbrochureandmailittothe
addressprovidedontheapplicationform.Some
stateswillrequireyoutousecertifiedmail,with
returnreceiptrequested.
Yourapplicationisreviewedand,ifitisdetermined
tobeeligible,youwillreceiveanacknowledgment
indicating:
•
•
Thefilenumberassignedtoyourapplication.
Thetoll-freephonenumberoftheDSB’s
independentadministrator.
YourdealershipandaFordMotorCompany
representativewillthenbeaskedtosubmit
statements.
Toproperlyreviewyourcase,theBoardneedsthe
followinginformation:
•
•
Legiblecopiesofalldocumentsandmaintenance
orrepairordersrelevanttothecase.
Theyear,make,model,andVehicleIdentification
Number(VIN)listedonyourvehicleownership
license.
•
Thedateofrepair(s)andmileageatthetimeof
occurrence(s).
•
•
Thecurrentmileage.
Thenameofthedealer(s)whosoldorserviced
thevehicle.
•
•
Abriefdescriptionofyourunresolvedconcern.
Abriefsummaryoftheactiontakenbythe
dealer(s)andFordMotorCompany.
•
•
Thenames(ifknown)ofallthepeopleyou
contactedatthedealership(s).
Adescriptionoftheactionyouexpecttoresolve
yourconcern.
Youwillreceivealetterofexplanationifyour
applicationdoesnotqualifyforBoardreview.
140
2003
Mustang(mus)
OwnersGuide(post-2002-fmt)
USAEnglish(fus)
| Categories | Ford Manuals, Ford Mustang Manuals |
|---|---|
| Tags | Ford Mustang 3.8, Ford Mustang 4.6 |
| Model Year | 2003 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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