IF YOU NEED CONSUMER ASSISTANCE
511
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
the service advisor and list the item s in ord er of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minim al daily charge. If you need a rental, it
is advisable to make these arrangem ents when you call
for an appointm ent.
Prepare For The Appointment
If you ’re having warranty work done, be sure to have the
right papers with you . Take you r warranty folder. All
work to be perform ed may not be covered by the
warranty. Discu ss additional charges with the service
manager. Keep a maintenance log of you r vehicle’s
service history. This can often provid e a clue to the
current problem .
IF YOU NEED ASSISTANCE
The manu factu rer and its authorized dealers are vitally
interested in you r satisfaction. We want you to be hap py
with our prod ucts and services.
Warranty service must be done by an authorized dealer.
We strongly recom mend that you take the vehicle to an
authorized dealer. They know you r vehicle the best, and
are most concerned that you get prom pt and high quality
service. The manu factu rer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest inform ation to ensu re the vehicle is fixed
correctly and in a timely manner.
Prepare A List
Make a written list of you r vehicle’s problem s or the
specific work you want done. If you ’ve had an accident
or work done that is not on you r maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a nu mber of item s and you must have you r
vehicle by the end of the day, discuss the situ ation with
9
| Categories | Chrysler Manuals, Chrysler Town and Country Manuals |
|---|---|
| Model Year | 2009 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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