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IF YOU NEED CONSUMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Be Reasonable With Requests
If you list a nu mber of item s, and you must have you r
vehicle by the end of the day, discuss the situ ation with
the service advisor and list the item s in ord er of priority.
At many dealers you may obtain a rental vehicle at a
minim al daily charge. If you need a rental, it is advisable
to make these arrangem ents when you call for an ap-
pointm ent.
Prepare For The Appointment
If you ’re having warranty work done, be sure to have the
right papers with you . Take you r warranty folder. All
work to be perform ed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of you r vehicle’s
service history. This can often provid e a clue to the
current problem .
IF YOU NEED ASSISTANCE
The manu factu rer and its dealers are vitally interested in
you r satisfaction. We want you to be hap py with our
prod ucts and services.
Prepare A List
Make a written list of you r vehicle’s problem s or the
specific work you want done. If you ’ve had an accident,
or work done that is not on you r maintenance log, let the
service advisor know.
Your selling dealer is best equ ipped and most anxiou s to
provid e prom pt resolu tion for any warranty issu e or
related matter that you may experience. The manu factu r-
er’s dealers have the facilities, factory-trained techni-
cians, special tools, and the latest inform ation to assu re
you r vehicle is fixed correctly and in a timely manner.
| Categories | Jeep Grand Cherokee Manuals, Jeep Manuals |
|---|---|
| Model Year | 2004 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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