2004 Jeep Grand Cherokee Owners Manual

318
IF YOU NEED CONSUMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Be Reasonable With Requests
If you  list  a nu mber  of  item s, and  you  must  have  you r
vehicle  by the  end  of the  day,  discuss  the situ ation  with
the service  advisor   and list  the item s in ord er  of priority.
At  many  dealers   you  may   obtain  a  rental  vehicle   at a
minim al daily  charge.  If you need  a rental,  it is advisable
to  make  these  arrangem  ents  when   you  call  for  an  ap-
pointm ent.
Prepare For The Appointment
If you ’re having warranty   work  done,  be sure to  have the
right  papers   with   you . Take  you r warranty    folder.  All
work   to   be  perform  ed  may   not   be   covered   by  the
warranty,   discuss   additional    charges   with   the  service
manager.   Keep   a   maintenance    log  of   you r  vehicle’s
service   history.  This   can  often   provid e  a  clue   to  the
current  problem  .
IF YOU NEED ASSISTANCE
The manu factu rer  and its  dealers  are vitally  interested   in
you r satisfaction.   We  want   you  to  be  hap py  with  our
prod ucts  and  services.
Prepare A List
Make  a  written   list  of  you r  vehicle’s  problem s  or  the
specific  work  you want  done.  If you ’ve had  an  accident,
or work  done  that is  not on you r maintenance   log, let the
service  advisor  know.
Your selling  dealer  is best  equ ipped  and  most anxiou s to
provid e  prom pt   resolu tion  for  any   warranty   issu e  or
related  matter  that  you may  experience.  The manu factu r-
er’s  dealers   have   the  facilities,   factory-trained    techni-
cians,  special  tools,  and  the  latest  inform ation  to assu re
you r vehicle  is  fixed  correctly  and   in a  timely  manner.
Product Specification
CategoriesJeep Grand Cherokee Manuals, Jeep Manuals
Model Year2004
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- 344 pages
Document File TypePDF
CopyrightAttribution Non-commercial
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