Chooseareputable repairfacility thatusesquality
replacement parts.See“Collision Parts”earlierinthis
section.
Ifanotherparty'sinsurance companyispayingforthe
repairs, youarenotobligated toacceptarepair
valuation basedonthatinsurance company's collision
policyrepairlimits,asyouhavenocontractual limits
withthatcompany.Insuchcases,youcanhavecontrol
oftherepairandpartschoicesaslongascoststays
withinreasonable limits.
Iftheairbaghasinflated, seeWhatWillYouSeeAfter
anAirbagInflates? onpage2‑59.
ManagingtheVehicleDamageRepair
Process
ReportingSafetyDefects
Intheeventthatyourvehiclerequires damagerepairs,
GMrecommends thatyoutakeanactiveroleinits
repair.Ifyouhaveapre-determined repairfacility of
choice,takeyourvehiclethere,orhaveittowedthere.
Specifytothefacility thatanyrequired replacement
collision partsbeoriginal equipment parts,eithernew
GenuineGMpartsorrecycled original GMparts.
Remember,recycled partswillnotbecoveredbyyour
GMvehiclewarranty.
ReportingSafetyDefectstothe
UnitedStatesGovernment
Ifyoubelieve thatyourvehicle hasadefectwhich
couldcauseacrashorcouldcauseinjuryor
death,youshouldimmediately informtheNational
HighwayTrafficSafetyAdministration (NHTSA) in
addition tonotifying General Motors.
Insurance paysthebillfortherepair,butyoumustlive
withtherepair.Depending onyourpolicylimits,your
insurance companymayinitially valuetherepair
usingaftermarket parts.Discussthiswithyourrepair
professional, andinsistonGenuineGMparts.
Rememberifyourvehicleisleasedyoumaybe
obligated tohavethevehiclerepaired withGenuineGM
parts,evenifyourinsurance coverage doesnotpaythe
fullcost.
IfNHTSAreceives similar complaints, itmayopen
aninvestigation, andifitfindsthatasafetydefect
existsinagroupofvehicles, itmayorderarecall
andremedycampaign. However,NHTSAcannot
becomeinvolved inindividual problems between
you,yourdealer,orGeneral Motors.
8-14
Product Specification
Categories | Cadillac Manuals, Cadillac STS Manuals |
---|---|
Tags | Cadillac STS 3.6, Cadillac STS 4.6 |
Model Year | 2010 |
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Document File Type | |
Copyright | Attribution Non-commercial |
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