STEPTHREE(Canadian Owners):
Forfurtherinformation concerning eligibility in
theCanadianMotorVehicleArbitration Plan(CAMVAP),
calltoll-free 1-800-207-0685, orcalltheGeneral
MotorsCustomerCommunication Centre,
1-800-263-3777 (English), 1-800-263-7854 (French),
orwritetotheMediation/Arbitration Programatthe
following address:
GeneralMotorsParticipation intheMediation/
Arbitration Program
Intheeventthatyoudonotfeelyourconcerns have
beenaddressed afterthefollowing theprocedure
outlined inStepsOneandTwo.GeneralMotors
ofCanadaLimitedwantsyoutobeawareofits
participation inano-charge mediation/Arbitration
program.GeneralMotorsofCanadaLimitedhas
committed tobindingarbitration ofownerdisputes
involving factory-related vehicleserviceclaims.
Theprogramprovides forthereviewofthefacts
involved byanimpartial thirdpartyarbiter,and
mayincludeaninformal hearingbeforethearbiter.
Theprogramisdesignedsothattheentiredispute
settlement process, fromthetimeyoufileyour
complaint tothefinaldecision, shouldbecompleted
inapproximately 70days.Webelieveourimpartial
programoffersadvantages overcourtsinmost
jurisdictions becauseitisinformal, quick,andfree
ofcharge.
Mediation/Arbitration Program
c/oCustomer Communication Centre
GeneralMotorsofCanadaLimited
MailCode:CA1–163–005
1908
ColonelSamDrive
Oshawa,Ontario L1H8P7
Yourinquiryshouldbeaccompanied bythe
VehicleIdentification Number(VIN).
8-4
| Categories | Cadillac DTS Manuals, Cadillac Manuals |
|---|---|
| Tags | Cadillac DTS 4.6 |
| Model Year | 2010 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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