Cus tom er As sistance
Mediation/Arbitration Program (Canada only)
In those cases where you continu e to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canad a particip ates in
an impartial third party mediation/ arbitration program
ad ministered by the Canad ian Motor Vehicle Arbitration Plan
(CAMVAP).
The CAMVAP program is a straight-forw ard and relatively
speed y alternative to resolve a disagreem ent when all other
efforts to prod uce a settlem ent have failed . This proced ure is
withou t cost to you and is designed to elim inate the need for
lengthy and exp ensive legal proceed ings.
In the CAMVAP program , impartial third -party Arbitrators
cond uct hearings at mutu ally convenient tim es and places in an
inform al environm ent. These impartial Arbitrators review the
positions of the parties, make decisions and , where ap prop riate,
rend er aw ard s to resolve disputes. CAMVAP decisions are fast,
fair and final as the arbitrator’s aw ard is bind ing on both you
and Ford of Canad a.
CAMVAP services are available in all territories and provinces,
excep t Qu ebec. For more inform ation, withou t charge or
obligation, call you r CAMVAP Provincial Ad ministrator directly
at 1-800-207-0685.
Getting Help Outside the U.S. and Canada
Before you exp ort you r vehicle to a foreign cou ntry, contact the
ap prop riate foreign embassy or consu late to make sure local
regu lations do not prevent you from registering you r vehicle.
Officials at the embassy can also help you decid e whether you
shou ld import you r vehicle to that cou ntry.
Officials at the embassy or consu late can tell you where to get
unlead ed fuel. If you cannot get unlead ed fuel or can get only
fuel with an anti-knock ind ex that is low er than you r vehicle
need s, contact a district or ow ner relations office before you
leave the U.S. or Canad a.
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| Categories | Ford Explorer Manuals, Ford Manuals |
|---|---|
| Document Type | Free Auto PDF Manual Download. |
| Model Year | 1996 |
| Download File |
|
| Document File Type | |
| Copyright | Attribution Non-commercial |
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